Remove the player from the USB port and push a pin into the reset hole located on the bottom. Vista and Windows 7 users can just type “Device Manager’ from the start menu. Download a service pack from Microsoft, if applicable. Here’s a link to this great service Good luck! Maintaining updated MP4 Player software prevents crashes and maximizes hardware and system performance. You need to post more information about this mp4 player to help us to help you. Check the usb connector and its pins.

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You are downloading trial software. Fixing an MP3 player is sometimes specific to the brand, but they are so similar that most can be fixed the same troubleshooting steps.

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Windows XP, Vista, 7, 8, 10 Downloads: This will tell you how to recover your dead player using your firmware. Answer questions, earn points and help others Answer questions. Marvin Level 3 Expert Answers.

Check the usb connector and its pins. More Print this page Share this page. Your player might not get enought juice from the USB plug on which you connected it.


How can this be resolved. Instant Repair Help over the Phone 6ya. Microsoft Gold Certified Company Recognized for best-in-class capabilities as an ISV Independent Software Vendor Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development.

It’s worth a thousand words. You have tried it on two other pcs? In XP, this is found by right clicking my computer and selecting properties.

By continuing to browse, you are agreeing to our use of cookies as explained in our Privacy Policy. Or just find and rcypton a new one cable. He is a lifelong computer geek and loves everything related to computers, software, and new technology. Try one the the rear ones. Anti-virus conflicts Plug the player into a different computer to see if plaher gets recognized. Click “Uninstall” and remove the player. MP3 players use the popular USB connection which sometimes produces errors while connecting.

The Knight Level 3 Expert Answers. Remove your MP4 device when device manager is done. I’m assuming its being plugged into a USB port?


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If it does not, poayer the manufacturer to find out if it is broken. Posted on Jan 02, Go to the Start menu and type “Run. It then tells me that one of the USB devices has malfunctioned and windows does not recognise it.

Front and back speakers on together. Use a different one to isolate the cause. Login to post Please use English characters only. The email address entered is already associated to an account. Have you tried plugging it into a different port. Connect to a different USB port if you have one available.

Vista and Windows 7 users can just type “Device Manager’ from the start menu. Please enter a valid email address.